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Shinta Tech

Services · AI & Workflow Automation

AI and workflow automation, built around your business.

Reduce repetitive work and connect the tools you already use. We build workflows that read, organise and move information, with clear checks and human approval where needed.

Discuss a workflow

Where automation usually helps

  • Re-keying the same information

    Details arrive by email or PDF and are typed into a spreadsheet or CRM by hand.

  • Enquiries waiting to be sorted

    New enquiries sit in a shared inbox until someone has time to read, sort and forward them.

  • Answers buried in documents

    Staff search folders and old emails to answer routine questions about products or policies.

What we build

Each workflow connects to the tools you already use and includes the checks your team needs.

  • Email and document processing

    Read incoming emails, PDFs and forms, extract the details you need and pass them on in a consistent format.

  • CRM and spreadsheet integrations

    Create and update records automatically, so information is entered once and stays in step across systems.

  • Enquiry routing and follow-ups

    Classify new enquiries, send them to the right person and schedule reminders so nothing is missed.

  • AI-powered document search

    Let your team ask questions of manuals, product sheets and internal documents, with links back to the source.

What you receive

A working workflow, agreed validation and approval steps, a handover guide and an agreed support scope.

Example workflow

How a workflow fits together

A typical first workflow takes one input, applies one process and updates one destination.

  1. Input

    Order or enquiry emails with PDF attachments arrive in a shared inbox.

  2. Extract

    The workflow reads the email and attachment and extracts the agreed fields.

  3. Check

    Results that fail validation, or need approval, wait for a team member to review.

  4. Update

    Approved details are written to the CRM or spreadsheet, and a follow-up is created.

This is an illustration of a typical setup, not a client case study.

How we work

  1. Understand

    We look at representative emails or documents and the tools involved, and agree what a good result looks like.

  2. Scope

    We agree a focused first workflow, how accuracy will be checked and where people approve results.

  3. Build

    We build and test the workflow with real samples, then run it alongside your team.

  4. Improve

    We hand over, support the agreed setup and plan further improvements as needed.

Scope and pricing

Smallest first build One input, one workflow and one destination. Start with a focused process before expanding.
Deliverables A working workflow, agreed validation and approval steps, a handover guide and an agreed support scope.
Pricing Projects are scoped and quoted around the workflow, integrations and support required. API usage and third-party subscriptions are identified separately.
Before we agree We review representative samples and confirm what your current tools allow before committing to a build.

Frequently asked questions

Can staff check the results?
Yes. We can include a review step before records are updated or messages are sent.
Can you automate PDFs and emails?
Often, depending on the documents and required accuracy. We assess representative samples first.
Does every workflow need AI?
No. Many steps are handled best by a straightforward integration. We use AI where it is the most practical way to handle the task.

Which task would you automate first?

Tell us about a recurring task and the tools involved. We will discuss whether it is a good candidate and what a first workflow could include.

Discuss a workflow